Our Privacy Policy.
Privacy Policy.
Last Updated: 04/01/2025
1. Introduction
Welcome to TechResQ. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.
2. Information We Collect
2.1 Personal Information
- Name and contact information
- Email address
- Phone number
- Address for onsite service
- Device information (make, model, serial number)
- Service history
2.2 Technical Information
- Service diagnostic information
- Device Service history
- Warranty information
3. How We Use Your Information
- Provide laptop services
- Process your service requests
- Communicate about services
- Send warranty information
- Contact you about your device
- Improve our services
- Maintain service records
4. Information Storage and Security
We implement appropriate security measures to protect your personal information. Your data is stored securely and accessed only by authorized personnel.
5. Data Sharing
We do not sell, trade, or transfer your personal information to third parties. Information may be shared only with:
- Professionals handling your service
- Payment processors (if applicable)
- Legal authorities when required by law
6. Your Rights
- Access your personal information
- Request corrections to your data
- Request deletion of your information
- Opt-out of marketing communications
- Know how your information is used
7. Customer Devices
7.1 Data Protection
- We respect the confidentiality of data stored on your devices
- We do not access personal files unless required for service
- When necessary, we obtain explicit permission before accessing any data
7.2 Data Backup
- We recommend customers backup their data before service
- TechResQ is not responsible for data loss during services
- We take precautions to protect data during service
8. Contact Information
For privacy-related questions or concerns, contact us at:
+91 94452 24722
TechResQ@gmail.com
28/42, selvavinayagar kovil street, oldwashermenpet, chennai-600021
9. Changes to Privacy Policy
We reserve the right to update this privacy policy at any time. Changes will be posted on our website with an updated revision date.
10. Service Disclaimer We are an independent technical support provider. We:
- Are not affiliated with any device manufacturers
- Use quality-compatible parts for services
- Provide clear documentation
- Maintain service confidentiality
Third-Party Notice This privacy policy applies to TechResQ as an independent service provider. All product names, trademarks, and brand names referenced are property of their respective owners.
This privacy policy complies with Indian data protection laws and regulations.
Legal Notice: We are an independent service provider, not affiliated with any laptop manufacturers. All trademarks belong to their respective owners.
© TechResQ 2025